Hotel & Front Office
Run your entire front desk from one intelligent workspace
Streamline reservations, room status, check-ins, guest folios, and departures with real-time visibility across your property. Built for busy reception teams and multi-property operators.
Start managing roomsProduct Preview
See the front desk tools your team uses every day — reservations, arrivals, in-house guests, and check-outs in one clear workspace.
Front Office Dashboard
Daily arrivals, departures, and in-house guests
Front Office Dashboard
Daily arrivals, departures, and in-house guests
Reservation Timeline
Drag-and-drop calendar for room assignments
Check-in Flow
Fast guest registration and folio setup
Feature Highlights
Everything you need to run front office operations at scale.
Real-time room management
Live room status board with housekeeping sync and availability at a glance.
Drag-and-drop reservations
Move bookings across dates and rooms with an intuitive timeline calendar.
Guest folio & billing
Consolidate room charges, extras, and payments on a single guest account.
Arrivals & departures
Dedicated workflows for check-in, express checkout, and overstay handling.
Multi-user access
Role-based permissions for reception, managers, and night audit staff.
Operations timeline
Track daily front-office activity, notes, and handovers in one shared view.
How It Works
A clear step-by-step workflow from start to finish.
Guest books a room
Reservation captured online, by phone, or walk-in at reception.
Reception confirms booking
Assign room type, rate plan, and special requests in seconds.
Check-in on arrival day
Verify identity, collect deposit, and issue room keys digitally.
Invoice generated automatically
Room nights and extras post to the guest folio in real time.
Finance dashboard updated
Revenue, occupancy, and ADR sync to your finance module instantly.
Reports
Export-ready reports for managers, accountants, and compliance.
Occupancy reports
Daily, weekly, and monthly occupancy with segment breakdowns.
Arrival & departure lists
Export-ready lists for housekeeping and F&B coordination.
Revenue by room type
Understand which categories drive the most revenue.
Analytics
Data-driven insights to grow revenue and reduce costs.
ADR & RevPAR tracking
Monitor average daily rate and revenue per available room.
Booking source analysis
See which channels deliver the highest-value reservations.
Length-of-stay insights
Identify trends to optimize pricing and packages.
Ready to transform your operations?
Join hospitality businesses across Tanzania using Hotflow to streamline front office and more.